Friday, March 2, 2018

A520.8.3.RB_Brianne Gowens_Team Roles

Write a blog entry on task-facilitating and relationship-building roles. In your blog, reflect upon your understanding of how these roles enhance team performance.
1.    Consider how you generally relate as a team-member.
2.    Do you actively engage your team to accomplish its mission?
3.    Do you work to improve the team cohesion and collaboration?

My role as team member is very dynamic depending on the team setting. In my current work team, I make myself available to help as needed, but I am not as outgoing and collaborative as I am in most other team settings. In my opinion, this is attributed to the fact that my work team is right in the middle of the first stage of team development – the forming stage. I joined my team of nine employees, two managers, and one director approximately ten months ago. When I joined, two other people were also new. Since I have joined, one of the managers has been changed and so has the director. In addition, four of my peers have left and been replaced by new people. This means that 75% of my team has been in the group less than a year – many of them less than six months.

At this forming stage, our team is just learning to become comfortable with one another, and this is taking place of our collaboration over the accomplishment of tasks (Whetton & Cameron, 2016). It’s difficult to get into my organization, so most people are really excited and motivated once they start. With that said, no level of excitement about joining a team can overshadow the fact that people “are usually hesitant to demonstrate their emotions to others until they begin to feel at ease” (Whetton & Cameron, 2016, p. 409). The forming stage is one of the most important stages in team development because “the main reason teams fail is due to a lack of trust” (Boss, 2015).

When I am comfortable and familiar with my team and feel as if we have established the level of trust required to reach the “performing stage,” I become much more proactive. During the performing stage, team members work as a well-oiled machine and they are motivated by opportunities to foster change and improve organizational performance overall (Whetton & Cameron, 2016). The most important thing that I do to actively engage my team so that it can accomplish its mission is to serve the role as a task facilitator. According to Whetton & Cameron (2016), task facilitators provide instructions, give direction, and monitor performance, all in an attempt to help the team be more successful at meeting the mission.

I think my strongest contribution to my teams is that I am very outgoing, and I love to strategize with people, which helps improve overall team collaboration and cohesion. I enjoy pulling ideas out of people and then supplementing their ideas with my own to come up with the best overall solution for the organization. One of the best ways to get the most of each team member is to provide helpful feedback that allows them to improve upon inefficiencies or misguided ideas (Whetton & Cameron, 2016). One of my previous managers once told me that she appreciates leaders who take the time to give constructive criticism to people because it’s one of the most effective methods of making someone better. According to Wujec (2010), teamwork is important because it generates an iterative process where people get instant feedback on their performance. This instant feedback allows people to implement real-time course corrections and become a stronger employee. 

Another thing that I do to improve collaboration and cohesion is to enable my team to get to know each other on a personal level. We have an extremely stressful organization, and this leads to lots of long working hours and does not leave much time for socializing. To address this, I make a special effort to talk to people when I see them in the hallway, even it’s only for three minutes. I also bring in home-made treats and offer them up at staff meetings, which does wonders for opening people up and enabling them to loosen up for a few moments. In this role, I serve as a relationship building teammate, both relieving tension and energizing people to make connections on a personal level (Whetton & Cameron, 2016).

At the end of the day, I believe that the best teammate is one who is dynamic and can fill different roles depending on the needs of others on the team. A strong teammate must be able to provide feedback but also receive feedback and implement suggestions with the understanding that changes help everyone. As a leader, it is critical that I continue to improve my skills at participating and leading teams because the business climate today simply demands it. Whetton & Cameron (2016) pointed out that most organizations won’t even consider a candidate for a management or leadership position if they don’t have a proven record of successfully leading teams. The value of teams in undeniable. Teamwork increases efficiency and productivity, offers differing perspectives and feedback, motivates unity, and promotes synergies – all of which are critical for the success of any business (Wehbe, 2017).


References

Boss, J. (2015). Why some teams fail, and others prevail. Forbes. Retrieved from https://www.forbes.com/sites/jeffboss/2015/12/22/why-some-teams-fail-and-others-prevail/#103ffa555303

Wehbe, S. (2017). 5 Important reasons why teamwork matters. Potential. Retrieved from https://www.potential.com/articles/5-important-reasons-why-teamwork-matters/

Whetton, D. A. & Cameron, K. S. (2016). Developing management skills, 9th ed. Boston, MA: Pearson.


Wujec, T. (2010, April). Build a tower, build a team [Video file]. Retrieved from https://www.youtube.com/watch?v=H0_yKBitO8M

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